Privacy Policy

Last Modified: July 14, 2026

Introduction

Shionogi Canada Inc. (“Shionogi” or “we”) respects your privacy and is committed to protecting it through compliance with this Website Privacy Policy (“Policy”) and applicable law. Please read this Policy carefully to understand our practices regarding your information.

This Policy describes how we collect, use, disclose, retain, protect, and otherwise process information about you in connection with the website located at www.shionogi.com/ca (the “Site) and such other websites or mobile applications only to the extent this Policy is expressly linked and identified. The Site may also include links to third-party websites. If you follow a link to a third-party website, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

By accessing or using this Site, you indicate that you understand, accept, and consent to the practices described in this Policy. This Policy may change from time to time (see “Changes to Our Privacy Policy”). If you do not agree with the practices outlined in this Policy, you may choose not to use our website.

For purposes of this Policy, “Personal Information” means any information relating to an identified or identifiable natural person.

Personal Information That We Collect

The types of Personal Information that we may collect include:

Identifiers and Contact Information – physical addresses, email addresses (personal and business), telephone numbers, account names and other unique personal identifiers, online identifiers, Social Insurance numbers, driver’s license numbers, passport numbers, and other similar identifiers.
Biographical and Demographic Information – date of birth, age, gender, marital status, race, ethnicity, and information regarding any parents or legal guardians.
Professional or Employment Information – job title, organizational affiliations, professional credentials, employment history, education history, resume/curriculum vitae, background checks, and other similar information.
Health and Medical Information – information regarding treatments and medication, insurance information, medical history, and lab results (e.g., information provided in connection with clinical trials, patient support programs, adverse event reporting, and other research-related activities, if applicable).
Financial Information – tax classification, bank account information, and other payment related information (e.g., information provided in connection with an investigator-sponsored research proposal or as a consultant, service provider, or investigator in a clinical trial).
Audio or Visual Information – video recordings or photographs if you visit our locations.
Commercial Information – services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Inference Information – information used to create profiles about consumers to reflect consumer preferences, characteristics, and trends.
Security and Access Credentials – usernames and passwords that may be created in connection with accounts on our website or mobile applications.
Biometric Information – fingerprints, voiceprints, or facial recognition information, as may be necessary for identity authentication.
Other information that you may provide in emails, during telephone calls, through our website or mobile applications, or in other correspondence.

How We Collect Personal Information

We collect Personal Information:

Directly from you, when you provide Personal Information in person, over the telephone, over email, or through our website or mobile applications.
Automatically, through your browser’s cookies, web beacons, and other tracking technologies when you view or use our website or mobile applications.
From existing and potential business partners, employees, service providers, consultants, data brokers, government agencies, recruiters, and social media.
From third-party employment websites.
From public databases.
When you interact with our advertising through third-party websites and services, if those advertising include links to our website.

Depending on the functionality of our website from time to time, you also may provide Personal Information to be published or displayed (hereinafter, “Posted”) on public areas of our website or transmitted to other website users or third parties (collectively, “User Contributions”). Any User Contributions are Posted and transmitted to others at your own risk and we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information Collected Automatically

As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our website, including traffic data, location data, logs and other communication data, and the resources that you access and use on our website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information that we collect automatically is only statistical data and does not include Personal Information, but we may maintain such information or associate it with Personal Information that we collect in other ways or receive from third parties.

The technologies that we use for automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you refuse to accept browser cookies, you may be unable to access certain parts of our website. Unless you have adjusted your browser settings to refuse cookies, our system will automatically issue cookies when you direct your browser to our website.
Web Beacons. Pages of our website may contain small, electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Shionogi, for example, to count users who have visited those pages and for other related website statistics (e.g., recording the popularity of certain website content and verifying system and server integrity).
Flash Cookies. Certain features of our website may use local stored objects (or flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for flash cookies, please see the “Choices About How We Use and Disclose Your Information” section below.

Data Analytics

We may use your Personal Information for data analytics to help us improve our website and deliver better and more personalized service, including by allowing us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our website according to your individual interests.
Speed up your searches.
Recognize you when you return to our website.

Children’s Privacy

Shionogi does not knowingly collect Personal Information from children under the age of 13, and our website is not intended for children under the age of 13. No one younger than 13 may provide any Personal Information to Shionogi, including through our website. If we learn that we have collected or received Personal Information from a child under the age of 13 without the consent of such child’s parent or guardian, we will delete such Personal Information. If you believe we may have collected or received any Personal Information from or about a child under the age of 13, please contact us at data.privacy@shionogi.com.

How We Use Personal Information

We use the Personal Information that we collect or receive to the extent permitted by applicable law, including:

To provide and improve our website and related applications, including interactive features.
To communicate information to you regarding our products, programs, business, or services.
To analyze communication strategies (e.g., your interactions with us, including on our websites and mobile applications).
To notify you about changes to our website or any products or services that we offer or provide.
To track and respond to safety and product quality concerns, including product recalls.
To comply with regulatory monitoring and reporting obligations (including those related to adverse events, product complaints, spend transparency, and patient safety).
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To identify and facilitate business relationships, enter into and enforce contracts, and facilitate payment or billing.
To process and evaluate employment applications.
To fulfill any other purpose for which you provide Personal Information.
To protect the rights, property, or safety of Shionogi, our customers, or others (e.g., exchanging Personal Information with other companies or organizations to prevent fraud and reduce credit risk).
In any other way that we may describe when you provide Personal Information.
For any other purpose with your consent or as disclosed by us at the time we collect or receive Personal Information.

How We Disclose Your Information

We may disclose without restriction aggregated information about website users and information that does not identify any individual.

We may disclose Personal Information that we collect or that you provide for the purposes described above:

To our subsidiaries and affiliates.
To contractors, service providers, vendors, and other third parties that we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which such Personal Information is disclosed.
To other business partners with whom we collaborate regarding our products and programs, such as scientific advisors, joint venture partners, and strategic collaboration partners.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which we are transferring Personal Information as an asset.
To legal, regulatory, or other enforcement authorities.

How We Retain Your Information

We may retain the information we collect, including Personal Information, for as long as necessary for the purpose for which such information was collected and for as long as allowed or required by applicable law.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the use and disclosure of your Personal Information. You can use the following mechanism to control your Personal Information:

Tracking Technologies. You can set your browser to (i) refuse all or some browser cookies or (ii) alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

We do not control third parties’ collection or use of your Personal Information to serve interest-based advertising. However, third parties may allow you to opt out of their collection or use of your Personal Information for such purposes. For example, you can opt out of receiving targeted advertisements from members of the Network Advertising Initiative (“NAI”) via the NAI’s website.

Accessing and Correcting Your Information

You may email us at data.privacy@shionogi.com to request access to, correct, or delete any Personal Information that we have collected or received. Please note, however, that we cannot delete your Personal Information without also deleting your user account. Further, we may not accommodate a request to correct Personal Information if we believe such correction would violate any law or legal requirement or cause such Personal Information to become incorrect.

Withdrawing Your Consent

If you have consented to the collection, use, and disclosure of your personal information, you may have the right to withdraw that consent. To do so, where applicable, please contact us at data.privacy@shionogi.com. If you withdraw your consent, we will inform you of the likely consequences, which may include our inability to provide certain products, services, or functionality that rely on that information.

Please note that withdrawing your consent does not affect processing that was carried out prior to your withdrawal, and in some circumstances we may continue to collect, use, or disclose your personal information without your consent where permitted or required by law.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and unauthorized access, use, alteration, and disclosure. All Personal Information that you provide to us is stored behind firewalls on our secure servers and will be encrypted using SSL technology.

The safety and security of your Personal Information also depends on your efforts. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping your password confidential. We ask that you not to share your password with anyone. We also urge you to take care when disclosing Personal Information in public areas, including on this website (e.g., on message boards).

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of Personal Information transmitted to our website. Any transmission of Personal Information is done at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website.

Cross-border Data Transfers

Shionogi will comply with applicable data protection laws when it uses and shares your Personal Information as described in this Policy.

As a result of Shionogi’s operations in the United States, your Personal Information may be processed by Shionogi in the United States. Shionogi may contract with service providers to process your Personal Information on Shionogi’s behalf, which service providers may be located outside of Canada.

Data protection laws in the United States or other countries may not offer you the same protections as the laws of Canada or the country in which you are residing when your Personal Information is collected. By using this website and by submitting your Personal Information to Shionogi, you consent to the transfer of your Personal Information to any country and its use and disclosure in accordance with applicable laws and this Policy.

By submitting an employment application to Shionogi through a third-party employment website, you are consenting to Shionogi’s processing of your Personal Information (including special categories of Personal Information) in connection with Shionogi’s consideration of your application and for Shionogi’s compliance with applicable laws.

Changes to Our Privacy Policy

It is our policy to post any changes we make to this Policy on our website. If we make material changes regarding how we treat users’ Personal Information, we will notify you through a notice on our website home page. The date that this Policy was last revised is also identified at the beginning of this Policy. Your continued use of this website after we make any changes constitutes your acceptance of those changes, so please check this Policy periodically for updates.

You are responsible for ensuring that we have your up-to-date email address, and for periodically visiting our website and this Policy to check for any changes.

Contact Us

If you have any questions about this Policy or our privacy practices, or to submit a complaint, please contact us via email at data.privacy@shionogi.com or in writing using the following address: Shionogi Canada Inc., 100 King St West, Toronto, ON, M5X 1C9, Canada.