A Channel Connecting Healthcare Professionals and Hearing-Impaired Patients

This video gives clear examples of the difficulties that deaf or hard-of-hearing patients face in communication with healthcare professionals and effective methods of improving such communication.

This is an enjoyable e-learning program with videos and quizzes about the characteristics of hearing-impaired patients and what is important in communication with them. It also includes medication guidance tools useful for giving explanations to patients.

The Hearing Frailty Supporter Training Course not only provides knowledge on hearing but also allows you to learn how to achieve an inclusive society for people with hearing impairments and the importance of early detection and prevention of hearing loss.

A conversation support device that converts spoken words into sounds of a highly intelligible frequency.

 

UD Talk is an app that recognizes speech and converts it into text.

The applicable law here is the Act for Eliminating Discrimination against Persons with Disabilities. The Ministry of Health, Labour and Welfare has provided related guidelines for medical institutions.

There is public infrastructure that connects deaf or hard-of-hearing people with others by phone. It provides the service of an operator acting as an interpreter between sign language or text and speech and connecting people over the phone. Hearing people can speak as usual while using this service. Since operators are bound by confidentiality obligations, you can use the service without any concern.

 

On SHIONOGI’s official Instagram account, videos teach simple signs that are useful in communication at medical institutions as well.