Contact Us
We are very happy to answer your questions. Whether you’re a healthcare professional, customer, job seeker or potential business partner, we hope you’ll find the right number or email address to contact us below.
We are unable to respond to questions about general medical information or your personal health. If you have questions relating to a personal health condition, it is best to speak to your healthcare professional.
Report Side Effect
To report a side effect to a medicine (commonly referred to as an adverse drug reaction by healthcare professionals), please click Report Side Effect on the footer below or follow the current procedure in force in your country.
General and People Team
For general enquiries, please contact our main switchboard using the numbers below:
Shionogi Europe +44 (0)20 3053 4200
Shionogi srl (Italy) +39 06 8767 8601
Shionogi GmbH (Germany) +49 (0)30 2062980-10
Shionogi S.L. (Spain) +34 91 7697 325
Shionogi France +33 1 8514 9294
Our postal addresses
Shionogi B.V. (The Netherlands)
Herengracht 464, 1017 CA, Amsterdam, the Netherlands
Shionogi B.V. (UK office)
3rd Floor, FIFTY PADDINGTON, 50 Eastbourne Terrace, London, W2 6LG
For additional address information for Shionogi offices please click here
Shionogi Europe Medical Information service
Healthcare professionals and patients may request medical information about any of Shionogi’s medicines using the details below. Including the following information with your enquiry will help us to expedite our response: your name; whether you are a patient or healthcare professional; your country of residence; and which Shionogi product your question concerns.
Note that any personal information shared with Shionogi when submitting a medical information enquiry will only be used to respond to your enquiry. For more details about how we process your personal information for this purpose, including your privacy rights, please see our Privacy Notice.
Alternatively, you can fill in our medical information request form.
Investors and Media
For investor or media enquiries related to Shionogi corporate or our global business, please visit our Global Website
For media enquiries for Shionogi Europe, please contact pressoffice@shionogi.eu
Compliance Concerns
If you have a question or concern regarding potential non-compliance by Shionogi personnel in Europe please contact us at EthicsPoint - Shionogi.
Your submission will be directed to a member of our Compliance team. Submissions may be made anonymously.
Privacy
Shionogi will only use the personal information you provide to us to interact with you and to respond to your enquiry. You can learn more about the personal information that we collect and process about you, how we use your personal information, and any privacy rights you may have by reading our Privacy Policy.