Contact Us

We are very happy to answer your questions.  Whether you’re a healthcare professional, customer, job seeker or potential business partner, we hope you’ll find the right number or email address to contact us below.


We are unable to respond to questions about general medical information or your personal health. If you have questions relating to a personal health condition, it is best to speak to your healthcare professional.


To report a side effect to a medicine (commonly referred to as an adverse drug reaction by healthcare professionals), please click Report Side Effect on the footer   below or follow the current procedure in force in your country.

General & People Team

To see Open Positions at Shionogi Europe, please visit our Careers Page.

For general enquiries, please contact our main switchboard using the numbers below:

Shionogi Europe +44 (0)20 3053 4200

Shionogi srl (Italy)+39 06 8767 8601

Shionogi GmbH (Germany)+ 49 (0)30 2062980-10

Shionogi S.L. (Spain)+34 91 7697 325

Shionogi B.V. (The Netherlands)

Herengracht 464, 1017 CA, Amsterdam, the Netherlands

Shionogi B.V. UK office address

33 Kingsway, London, WC2B 6UF, UK

For additional address information please click here

Shionogi Europe Medical Information service

Healthcare professionals and patients   may request medical information about any of Shionogi’s medicines using the details below. Including the following information with your enquiry will help us to  expedite our response: your name; whether you are a patient or healthcare professional; your country of residence; and which Shionogi product your question concerns.

Note that any personal information shared with Shionogi when submitting a medical information enquiry will only be used to respond to your enquiry. For more details about how we process your personal information for this purpose, including your privacy rights, please see our Privacy Notice.


English language:  

Tel: +44 (0)20 3053 4190

German language:

Tel: +49 (0)30 206 2980 66

Spanish Language:

Tel: +34 911 239 258

Italian Language:

Tel: +39 06 94 805 118

French Language: 

Tel: +33 186 655 806

Investors and Media

For investor or media enquiries related to Shionogi corporate or our global business–please visit our Global Website


Shionogi will only use the personal information you provide to us to interact with you and to respond to your enquiry. You can learn more about the personal information that we collect and process about you, how we use your personal information, and any privacy rights you may have by reading our Privacy Policy.


NP-EU-NP-0185 | August 2022